Connection timed out

Software Forums Support Connection timed out

This topic contains 5 replies, has 2 voices, and was last updated by  reifsnyderb 1 week, 2 days ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1233

    For some reason we can no longer upload documents and the following appears
    Site temporarily unavailable.
    Connection timed out – please try again.

    any ideas?

    #1241

    reifsnyderb
    Keymaster

    Hello,

    This sounds more like either WordPress or the server. When did this start happening and what changed last? Was anything updated right before this started happening?

    Best Regards,

    Brian

    • This reply was modified 1 week, 2 days ago by  reifsnyderb.
    #1243

    AS far as I am aware Nothing has changed It started over a week ago. One of my users reported it and I thought she meant downloading the file which to me was working so I assumed it was operator error but she meant uploading.
    Pete

    #1244

    reifsnyderb
    Keymaster

    Are there still problems? Does this only happen with one file? What is the file size?

    #1245

    Yep its all files that we try to upload. irrespective of size it doesnt hang or pause the message comes up immediately i have disabled all other plugins but to no effect

    #1246

    reifsnyderb
    Keymaster

    Hello,

    Can you send me a screenshot of the page after a failed upload. Also, please send me a screenshot of the diagnostics screen.

    My e-mail address is reifsnyderb@hotmail.com

    Best Regards,

    Brian

Viewing 6 posts - 1 through 6 (of 6 total)

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