Down Loads

Software Forums Support Down Loads

This topic contains 1 reply, has 2 voices, and was last updated by  reifsnyderb 2 months, 1 week ago.

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  • Author
    Posts
  • #758

    smccann
    Participant

    I am about to purchase the Pro plugin, but tonight as I haves been testing it, the free plug in has started to act strangely!
    If I try to download a Word document on to a Windows PC it down loads a completely blank document. I see what appears to be the document I have uploaded, but when I check it, it has the document name, but is completely blank and has 0 data in it!
    BTW it wont down load to an ipad, not that this is a major problem, but is this a bug or not something the plugin will do?

    #759

    reifsnyderb
    Keymaster

    Hello,

    What web browser are you using? I have found that Firefox and Internet Explorer have worked fine but Google Chrome has been rather challenging. I am working hard to fix any Google Chrome issues, however.

    Is there a way I can access your site remotely and take a look at it?

    Please e-mail me at reifsnyderb@hotmail.com

    Also, could you please send me a screenshot of the diagnostics screen?

    Best Regards,

    Brian

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