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Software Forums Support Search returns no result

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This topic contains 1 reply, has 2 voices, and was last updated by  reifsnyderb 1 month, 2 weeks ago.

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  • Author
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  • #1086

    Marc
    Participant

    Hello,

    I am interrested by DMS Pro, before buying I installed DMS on local and on my favorite WP host here :

    Bibliothèque de documents

    On local, everything works but on my hosting (link above)
    searches return no result. I click, it “blinks” and no results returned.

    Is DMS compatible with any hosting solution ?
    Have I missed something ?

    Best

    Marc

    #1087

    reifsnyderb
    Keymaster

    Hello,

    Assuming that both your local and hosted sites are identical, have identical documents, have identical permissions configured, and the user account situation is identical, the search results should be identical.

    I suppose there could be some sort of incompatibility in the hosted environment and suggest clicking on the diagnostic button (available to administrators at the bottom of the DMS screen) on both sites and comparing the results. If there is a problem, the most likely issue would be the PHP version in the hosted environment. Normally, an error is thrown if there is a problem but that can be turned off as well.

    Please let me know what you find. I can be e-mailed at reifsnyderb@hotmail.com

    Best Regards,

    Brian

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